Terms & Conditions

  • We deliver Early A.M(08:00Hrs) to Late P.M.(24:00Hrs) in Gurgaon only. However last order can be placed latest by22:00 Hrs.
  • We request minimum of two hours’ notice during normal business hours.
  • Except most common cake flavors (Black Forest, Butter Scotch, Chocolate & Pineapple) & Size (1 Kg) all other orders (flavor, size, shape & features) should be placed at-least a day(12-24Hrs) in advance. We strongly recommend calling and checking the feasibility of products and delivery time in case of special orders.
  • We request & love to see you spending enough time on our online cake shop as we understand your need and emotions involved in choosing the right cake for your celebration to make it a memorable one. Since, once product/products ordered cannot be cancelled as we bake on demand.
  • We deliver free in most locations of gurgaon includes:

DLF CITY Phase-I, DLF CITY Phase-II, DLF CITY Phase-III, DLF CITY Phase-IV, DLF CITY Phase-V, Sushant Lok-I, Sushant Lok-II, Sushant Lok-III, Sushant Lok-III Extention, South City-I, South City-II, Sector- 24, 25, 26, 26A, 27, 28, 29, 30, 31, 32, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 49, 50, 51, 52, 52A, 53, 54, 55, 56, 57, Heritage City, Rosewood City, Nirvana, Nirvana Country, Uppal Southend


Udhyog Vihar Phase-I, Udhyog Vihar Phase-II, Udhyog Vihar Phase-III, Udhyog Vihar Phase-IV, Sector- 15 Part-I, 15 Part-II, 18, 19, 20

  • If you insist us to deliver outside the delivery range Please pay INR.-100 or as applicable for fuel & extended efforts and you enjoy home comfort.
  • “Crust n Cakes” The Online Cake Shop is delighted to deliver your order in the above listed locations. When “Crust n Cakes” delivers, we live up to our responsibility to ensure that the delivery is timely and that your order arrives in good condition however, your order once delivered cannot be returned.
  • We serve our every guest as we serve our loved ones still should you feel for any claims, the same are subject to the jurisdiction of Gurgaon Courts (Harayana,India) only.
  • Management at “Crust n Cakes” reserves the right to say no to take any order without any clarification/justification.
  • If there is any grievance in quality of cake the sub-vendor “(half tea spoon) having it’s production unit at “chhakarpur” will be solely responsible for readdressing such grievances. “Crust N Cakes” shall not be responsible for damages whatsoever.
  • “Crust n Cakes” emphasis and practice “save trees save nature” so, we do not provide printed bills unless demanded. However we always send a soft copy (e-bill) of your order and amount for your reference, at the customer’s respective e-mails, if provided.
  • Terms & Conditions are not threats. They are to simplify service understandings between “Crust n Cakes” and consumers. Development of terms & conditions is an ongoing process based on multifarious experience. So, they can be modified or changed at any time without any prior notification to anybody.
  • By placing your order at/with “Crust n Cakes” it is considered that you have agreed and accepted our terms & conditions. If somehow you are not in-sync with us. We thank you for sparing a thought to visit our site kindly notify us for your suggestion at [email protected] we might be consider them to be able to be your preferred online cake shop in future.